Five Smart Ways AI can Support a Family Business

Operating a family business doesn’t mean you can’t benefit from AI solutions. AI software can help you to create content, build supply chains, broker deals, and lots more. Read on to find out how AI can support your family business and accelerate business growth in a few simple steps.  

Automate Logistics 

If you operate a small family business that relies on a supply chain to meet customer demand, you could accelerate business processes using AI technology. AI can be used to calculate warehouse stock based on previous orders, product types, seasons, and a lot more besides. 

Sometimes, automation in the supply chain will be taken care of for you thanks to smart supply chain processes. From a small business viewpoint, you could think about investing in CRM software, social media software, LinkBoost, reporting software, and supply chain management services.   

Customer Behavior 

If you want to make your business more efficient, you could look at how your customers interact with the business online. AI software and customer analytics can help with data gathering customer behavior metrics that allow you to make smarter choices about business practices. 

Hotjar is an example of an excellent customer analytics solution for small businesses. Hotjar is website analytics that shows you the customer journey when they arrive on your website. Consider what you could do with data that accurately tracks what buttons customers are hitting.      

Customer Services 

Businesses of all sizes require customer service, and small businesses are no different. However, unlike larger businesses, small family-owned businesses need to think about how to supply high-quality customer service solutions at scale with a small team of family members. 

The good news is AI customer services are very effective. Chatbots allow small businesses to manage the majority of calls and inquiries without hiring a single person. This allows you to focus your personnel on other areas of the business, like sales, marketing, and procurement.  

Deal Sourcing 

A major part of running a small business successfully is creating deals and executing contracts, but of course, this requires time investment and professional skills. Sourcing and closing deals can be taken care of with AI software as well, allowing you to make key decisions more easily. 

AI deal sourcing or deal origination solutions gather market data and identify potential targets based on your business requirements and preferences. Try using AI for business to increase speed and processes. AI solutions can collect, categorize, and analyze market data for you. 

Knowledge Base 

Small businesses need a knowledge base to inform customers and create visibility on the internet. High-quality content is the best way to create a knowledge base that works, and AI can help. While AI can create content that world for you, it can help with research and development. 

Use ChatGPT from OpenAI or another AI-based language modeling software to source content to help you develop a knowledge base more quickly. However, it’s important to fact-check your data carefully, as AI content solutions are still unreliable. It will also need to be written for SEO.