Business

Startups have it hard. Not only do you need to compete against larger companies for their customers, you also have to find a way to survive financially past the first year. You need to do everything right in order to succeed. Globalization and the internet have been both a boon and a source of failure…

When you are starting your business, whether in Hackensack, New Jersey or anywhere else, you typically sit down and think of all of the things that you need. Sometimes you add in the things that you want. I know that is something that I did. I made a list of what I needed and a…

As most of you know I also work for my brother in his business. I am lucky in that I am able to work from home 98% of the time. I handle most of the office stuff as well as the technical computer stuff. Okay, I also have to tell them all how to get…

Have you ever heard that term before? I hadn’t and  when I did I thought customer service and customer success were one and the same. Turns out I was wrong.  So just what is customer success and why would my business need it?

I was thinking today after talking with my mother and realized that during her generation there wasn’t very many women in business. I mean you had a few but they certainly did not generally run Fortune 500 companies the way that many of them do today.